Skip to main content

Supported Devices

Poly Lens supports the following devices:
Note: To enable the latest Poly Lens features available for the following devices, once the devices are onboarded verify they have been upgraded to the latest software version through Poly Lens.

For your convenience, we have provided links to all the devices supported by Poly Lens to assist you in the configuration and operation of these devices. See Device Documentation.

Video Devices

  • Poly G7500
  • Poly Studio X30
  • Poly Studio X50
  • Poly Studio X70

USB Video Devices

  • Poly EagleEye Cube USB Camera
  • Poly Studio E70
  • Poly Studio R30
  • Poly Studio USB Video Bar
  • Poly Studio P5, Studio P15, Studio P21 (connected through Poly Lens Desktop)

Notes:

  • The Poly G7500, Poly Studio X30, and Poly Studio X50 must be upgraded to Poly VideoOS software version 3.2 or higher, from the Poly Support site, before using Poly Lens for device Provisioning.
  • Limited support on Insights and Analysis data for these devices, no Device Adoption available (Device or Call Usage). See Poly Lens Help - Insights for details.
  • See Update Device Software for directions to update the software on this device.

Voice Devices

  • Poly CCX 400, 500, 505, 600, 700
  • Poly Edge B10, B20, B30
  • Poly Trio 8300
  • Poly Trio 8500
  • Poly Trio 8800
  • Poly Trio C60
  • Poly VVX 101, 150
  • Poly VVX 201, 250
  • Poly VVX 301, 311, 350
  • Poly VVX 401, 411, 450
  • Poly VVX 501
  • Poly VVX 601

Note: Poly Trio requires version 5.9.3 or higher, Poly VVX Series requires software version 6.3 or higher, and Poly CCX Series software 6.2.11 or higher, to use Poly Lens.

The following VVX devices fully support provisioning, however Insights and Management actions (syncronization, reset, reboot over Poly Lens) are not supported.

  • Poly VVX 300, 310
  • Poly VVX 400, 410
  • Poly VVX 500
  • Poly VVX 600

Note: For VVX x00 Gen 1 devices, Poly Lens supports version 5.9.7.

Personal USB Devices

The following personal USB devices are connected through Poly Lens Desktop.

  • Poly Blackwire 3200 Series (currently not supported with Poly+)
  • Poly Blackwire 3300 Series
  • Poly Blackwire 5200 Series
  • Poly Blackwire 7225
  • Poly Blackwire 8225
  • Poly DA70
  • Poly DA75
  • Poly DA80
  • Poly DA85
  • Poly DA90
  • Poly EncorePro 300 USB Series
  • Poly EncorePro 515 USB (HW515/EP515)
  • Poly EncorePro 525 USB (HW525/EP525)
  • Poly EncorePro 535 USB
  • Poly EncorePro 545 USB (HW545/EP545)
  • Poly EncorePro 715 USB (HW715)
  • Poly EncorePro 725 USB
  • Poly Savi 7200 Series
  • Poly Savi 7300 Office Series
  • Poly Savi 8200 Series
  • Poly Savi 8200 UC Series
  • Poly Studio P5, Studio P15, Studio P21
  • Poly Sync 20, Sync 40, Sync 60
  • Poly Voyager 4200 UC Series
  • Poly Voyager 4300 UC Series
  • Poly Voyager 5200 UC Series
  • Poly Voyager 6200 UC Series
  • Poly Voyager 8200 UC Series
  • Poly Voyager Focus 2 UC Series
  • Poly Voyager Focus UC

Note: Limited support on Insights and Analysis data for these devices, no Device Health available (Offline or Device Out-of-Service). See Poly Lens Help - Insights for details.

Personal Bluetooth Devices

The following personal BT (Bluetooth) devices are connected through Poly Lens Mobile.

  • Poly Voyager 4200 UC Series
  • Poly Voyager 4300 UC Series
  • Poly Voyager 5200 UC Series
  • Poly Voyager 6200 UC Series
  • Poly Voyager 8200 UC Series
  • Poly Voyager Focus 2 UC Series
  • Poly Voyager Focus UC
  • Poly Sync 20, Sync 40