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Ports and Protocols

The basic ports and protocols are displayed in the graphic below.

Ports and Protocols for a Network Device

Diagram of Ports and Protocols of Poly Lens Network Devices

Ports and Protocols for Poly Lens Apps

Diagram of Ports and Protocols of Poly Lens Apps

Poly Lens Connection Requirements by Device Category

Note: Poly Lens Desktop additionally requires an HTTPS connection to Microsoft, Google, or Apple, and any corresponding Identity Providers based on your authentication provider deployment model.

  • These are specific to each SSO implementation and are not provided by Poly.

Poly Lens Network Devices

TCP443Active ManagementAMQP / MQTT over HTTPSTLS 1.2IoT
TCP443Poly Lens API & Configuration PolicyHTTPSTLS 1.2 & TLS 1.3IoT
<uniqueid> Policy & Provisioning FilesHTTPSTLS 1.2Policy Services
swupdate.lens.poly.comTCP443Device SoftwareHTTPSTLS 1.2Software Update UploadsHTTPSTLS 1.2Diagnostic Services

Poly Lens Apps

TCP443Policy & Cloud
Settings, Device
Status, Usage Telemetry
swupdate.lens.poly.comTCP443Device Firmware
& App Updates
HTTPSTLS 1.2File Services
speedtest.lens.poly.comTCP443Network Diagnostic TestHTTPSTLS 1.3App Services
lens-speedtest-04.eastus.azurecontainer.ioUDP8080Network Diagnostic TestTCP SocketN/AApp Services
login.lens.poly.comTCP443Device User AuthenticationHTTPSTLS 1.2Auth Services
lens-auth0-silica-prod01.s3.amazonaws.comTCP443Device User AuthenticationHTTPSTLS 1.2Auth Services Lens API,
Configuration Policy
HTTPSTLS 1.2App Services
static.lens.poly.comTCP443Device ImagesHTTPSTLS 1.2App Services
TCP443Microsoft SSOHTTPSTLS 1.2User Authentication
TCP443Google SSOHTTPSTLS 1.2User Authentication
TCP443Apple SSOHTTPSTLS 1.2User Authentication

Note: Also see the System Port requirements for the device. See Device Documentation for links to the documents of supported devices.

Azure IP Ranges

You can download a JSON file of the IP address ranges for Public Azure here.
Note: This file is updated weekly.