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Poly Lens Desktop

Poly Lens Desktop is an application that enables you to configure and manage your Poly audio and video devices. This app allows you to connect Poly USB devices to the Poly Lens cloud for management and device Insights.

Functions​

  • Keep your device up to date with the latest software, including Policies
  • Personalize your device settings to meet your work style
  • Access helpful support
  • Connects to the Poly Lens cloud
  • Supported on Windows and Mac

Where to Download the Poly Lens Desktop App​

Process to Connect to Poly Lens Cloud​

Poly Lens cloud will send an invite to the user's email or an Admin will configure all in the network to automatically Log into the Poly Lens Desktop and Poly Lens cloud (Loginless). For information, see the following:

IT Admin​

IT Admin to elevate the privileges for end users to Admin to install/update to version 1.5 and beyond.

Supported Softphones​

  • Microsoft Teams, Cisco Webex*, and Cisco Jabber* (on Windows).
    Note: * Indicates that the softphone requires Lens Desktop 1.5.
  • Microsoft Teams and Zoom (on macOS)

Supported Softphones​

  • Microsoft Teams (on Windows)
  • Microsoft Teams and Zoom (on macOS)

Devices Supported​

USB Video Devices​

  • Poly EagleEye Cube USB Camera
  • Poly Studio E70
  • Poly Studio P5, Studio P15, Studio P21
  • Poly Studio R30
  • Poly Studio USB Video Bar
  • HP 430/435, 620/625, 960/965 (Windows Only)

Bluetooth Devices​

  • Poly BT600, BT700
  • Poly Sync 10, Sync 20, Sync 40, Sync 60
  • Dell BT100

Headsets​

  • Poly Blackwire 3200 Series (currently not supported with Poly+)
  • Poly Blackwire 3300 Series
  • Poly Blackwire 5200 Series
  • Poly Blackwire 7225 Series
  • Poly Blackwire 8225 Series
  • Poly DA70, DA75, DA80, DA85, DA90
  • Poly EncorePro 300 USB Series
  • Poly EncorePro 515 USB (HW515/EP515)
  • Poly EncorePro 525 USB (HW525/EP525)
  • Poly EncorePro 535 USB
  • Poly EncorePro 545 USB (HW545/EP545)
  • Poly EncorePro 715 USB (HW715)
  • Poly EncorePro 725 USB
  • Poly MDA400
  • Poly MDA524 QD
  • Poly MDA526 QD
  • Poly Savi 700 Series
  • Poly Savi 700-M Series
  • Poly Savi 7200 Series
  • Poly Savi 7300 Office Series
  • Poly Savi 7400 Series
  • Poly Savi 8200 Series
  • Poly Savi 8200 UC Series
  • Poly Savi 8400 Office Series
  • Poly Savi 8400 Series
  • Poly Savi 8400 UC Series
  • Poly Savi Office Base CD
  • Poly Savi Office Base CDEM
  • Poly Voyager 4200 UC Series
  • Poly Voyager 4300 UC Series
  • Poly Voyager 5200 UC Series
  • Poly Voyager 6200 UC Series
  • Poly Voyager 6400 UC Series
  • Poly Voyager 8200 UC Series
  • Poly Voyager Focus 2 UC Series
  • Poly Voyager Focus UC
  • Poly Voyager Free 20 Charge Case
  • Poly Voyager Free 60 Series
  • Poly Voyager Office Base
  • Poly Voyager Surround 80 UC
  • Poly Voyager Surround 85 UC
  • Dell Premier Wireless ANC Headset
  • Dell Pro Stereo Headset WH3022
  • Dell Pro Wireless Headset WL5022