Device Details - HP Dimension with Google Beam
The Device Details page provides you with all the device information and telemetry to troubleshoot this device properly.
To access the Device Details page:
- If you have more than one Account, make sure you are in the correct Account for the following procedure.
- Go to Manage > Inventory.
- Locate the device from the list and select the Device Name to open the Device page.
Details
The Details side tab displays the device information for the selected device. This page allows you to:
- Edit the device information
- Delete this device from Poly Lens
Device Inventory Detail Icons
| Field/Icon | Description |
|---|---|
| Device Name | The name of the device set in Poly Lens. |
| Online/Offline icon |  - Indicates the device is Online, which means the device is powered on, connected to a network and reporting data to the Poly Lens cloud. If you hover over this icon, a popup will display with the Online/Offline status.  - Indicates the device is Offline, which means the device is not connected to a network. If you hover over this icon, a popup will display with the Online/Offline status. |
Device Information
| Field | Description |
|---|---|
| Serial Number | The serial number of the device. |
| MAC Address | The MAC address of the device. |
| Device ID | The Device ID found on Google Admin Console. |
| Software Version | Current software version on this device. |
| Private IP | A private IP address is assigned to a device within a closed network. |
| Public IP | A public IP address is an address that is assigned to a device that is connected to the internet. |
Location Information
| Field | Description |
|---|---|
| Room | The room where the device is located. |
| Site | The site where the device is located. |
| Address | The address where the device is located. |
Connectivity
| Field | Description |
|---|---|
| Last Provisioning Sync | Will show blank for HP Dimension devices. |
| Date Added | The date the device was connected to the Account. |
Linked Devices
The Linked Devices section will appear when a device is attached to the device being viewed. A graphic of the linked device is shown with a name and a link to the Device Details page for easy access.
The supported Dimension Devices are:
- Compute
- USB Hub
- Cameras (quantity 7)
- PMU
- Lighting
- Display
- Audio
- Touch Controller
| Field/Icon | Description |
|---|---|
| Online/Offline icon | - Indicates the device is Online, which means the device is powered on, connected to a network and reporting data to the Poly Lens cloud. If you hover over this icon, a popup will display with the Online/Offline status. - Indicates the device is Offline, which means the device is not connected to a network. If you hover over this icon, a popup will display with the Online/Offline status. |
| Device Name | The name of the device set in Poly Lens. Note: This Model Name is a link to the Device Details page for the linked device. |
| Serial Number | The serial number of the device. |
| Model Name | The model name of the device. |
| Software Version | The software version of the device. When you hover over a linked device, additional telemetry is presented in a popup for each linked device. This telemetry varies by device type. |
Edit Device
To edit a Device that is in your Account.
- In Poly Lens, go to Manage > Inventory.
- Locate the device to edit and select the Device Name to open the Details page.
- Select Edit Device.
- Edit the device information as needed.
- Select Save Changes.
Tags
See Tags for detailed information on Tags.
Shared
See Shared Devices for detailed information on how to mark a device as Shared and the behavior of Shared devices.
Delete Device
To delete a Device in your Poly Lens Account.
- In Poly Lens, go to Manage > Inventory.
- Locate the device to delete and select the Device Name to open the Details page.
Note: To delete a connected device, select the connected device. To delete a connected device, the device must be listed but not connected. - Select Delete Device.
Important: This action cannot be undone. - Select Delete to confirm.
- The device will be removed from the Device Inventory list.
Analysis
The Analysis side bar tab is Not Applicable for HP Dimensions.