What's New

We’re excited to unveil Poly Lens Desktop 2.3 for Windows, a release focused on empowering IT administrators with greater control, flexibility, and deployment efficiency. Whether you're managing large-scale rollouts or fine-tuning user experience across endpoints, this update delivers meaningful enhancements that simplify your workflows and strengthen enterprise readiness.

Proxy Configuration Support is here!​

Poly Lens Desktop 2.3 Windows supports Proxy Configuration enabling IT administrators to route application traffic through HTTP(S) proxies using either system-wide or per-component configurations, offering flexibility to match enterprise network policies. Compatible with enterprise SSL inspection and certificate management, the proxy configuration support improves network visibility and control for IT administrators and facilitates troubleshooting and traffic analysis using proxy tools like Fiddler.

Learn more: Proxy Configuration guide

Installation Enhancement – Desktop Shortcut Control​

Poly Lens Desktop 2.3 introduces a new installation property that gives IT admins control over desktop clutter. By using the CREATE_DESKTOP_SHORTCUT=0 switch during installation, IT administrators can suppress the creation of the desktop shortcut icon—perfect for streamlined imaging and policy-driven deployments.

Learn more: Desktop Shortcut Control

Loginless Deployment – Minimized Startup​

We’ve added support for minimized startup behavior, ensuring that Lens Desktop launches in the background even if the user is not logged in at the time of installation. This enhancement supports loginless workflows and improves user experience in shared or managed device environments.

Enhanced Docking Station Support and Key Updates – Public BETA​

Following the Poly Lens Cloud support for HP Docks introduced in February 2025, this release represents another important step forward for our software solutions. With this update, end users can now manage their HP Docks directly from their desktops, eliminating the need to wait for IT assistance and improving productivity and flexibility in today’s hybrid work environment. This release now introduces limited compatibility with the latest HP Thunderbolt G6 Docks—including the 100W, 180W, and 280W models. With this update, users can easily customize and update their dock software when connected via USB.

Supported Dock Models:

• HP Thunderbolt 4 100W G6 Dock
• HP Thunderbolt 4 Ultra 180W G6 Dock
• HP Thunderbolt 4 Ultra 280W G6 Dock

How it Works: If your dock is connected directly to a Windows PC via USB, you’ll have access to features like firmware updates, device settings, and the ability to rename your dock—all from within the Poly Lens Desktop app.

Limited Device Management: Docks onboarded by ITDM through Bulk or PIN code methods, will have restricted settings and device management in Poly Lens Desktop.

Please note that some users may encounter occasional display errors with device settings for supported docks.

Stay tuned for further improvements as we continue to improve your device management experience!

Unlocking Next-Level Cost Savings, Control, and User Experience​

For IT decision makers in large, security-conscious organizations, the strategic imperative is clear: every platform you choose must deliver robust security, tangible cost efficiencies, and a user experience that drives productivity—without compromise. If your organization is relying on legacy Poly video conferencing infrastructure, now is the pivotal moment to consider the benefits of migrating to HP Poly PrivateConnect powered by Pexip.

Enhancing Video Infrastructure with Emphasis on Security and Cost Efficiency​

HP Poly PrivateConnect’s latest release, Version 38, is purpose-built for enterprises where security and operational integrity are paramount. Unlike traditional solutions that rely heavily on resource-intensive transcoding, PrivateConnect leverages SIP media forwarding—enabling direct SIP-to-SIP calling. This innovation dramatically reduces the compute resources required for each call, translating to significant cost savings for your organization. Lower infrastructure burden means less hardware to maintain, reduced energy consumption, and a smaller attack surface—critical considerations for large enterprises.

Watch the interview here.

Enhanced Control for Sensitive Communications​

Security remains at the heart of every PrivateConnect release. With V38, organizations can now apply classification labels not just to hosted meetings but also to gateway calls—mirroring best practices in information sensitivity and compliance. This granular control ensures that every interaction adheres to your organization’s security policies, alerting participants and administrators to the sensitivity of ongoing conversations. For multinational enterprises, the ability to support right-to-left language formats further underscores HP Poly’s commitment to inclusivity and compliance across global teams. As regulatory and privacy requirements grow more complex, having a platform that adapts to diverse linguistic and operational standards is non-negotiable.

User Experience Designed for Enterprise Productivity​

Migrating from legacy Poly Clariti infrastructure to HP Poly PrivateConnect is more than a technology refresh—it’s an upgrade in user empowerment. With V38, users can explore the new personal layouts capability as a “tech preview,” offering an early look at features that will allow greater customization of the video meeting experience. This eagerly anticipated feature ensures even smoother and more intuitive transitions for end users as they move away from legacy solutions like Clariti. Meanwhile, HP Poly continues to build on its foundation of secure meetings, ensuring that every interaction—internal or external—remains confidential and protected. The result is a seamless, reliable platform that fosters collaboration without sacrificing security or user satisfaction.

Ready to Migrate?​

HP Poly PrivateConnect V38 is available now. By transitioning from legacy Poly Clariti video infrastructure, your organization can unlock new efficiencies, gain greater control over sensitive communications, and deliver a superior meeting experience to every user. In a landscape where security and performance are non-negotiable, PrivateConnect is the clear choice for forward-thinking IT leaders.

To learn more about HP Poly PrivateConnect and how it can transform your enterprise video strategy, contact our team or explore the latest release notes today.

Earlier this year, we expanded our infrastructure with two additional IoT Hubs to support our growing global customer base. As we continue to enhance our services and meet the evolving security requirements of our European customers, we're excited to announce the addition of dedicated European datacenter support for our Azure IoT Hub infrastructure.

The new European IoT Hub fully qualified domain name (FQDN) is:
eu-lens-iot-prod-iothub-germanywestcentral.azure-devices.net

Why We're Adding European Datacenter Support​

We are now expanding to include European datacenter capabilities specifically to serve our security-conscious European customers who require data to remain within European jurisdiction, and European devices will be automatically routed to this regional hub for maximum security assurance and compliance. The addition of dedicated European IoT Hub support is designed to:

• Address data sovereignty concerns for security-conscious European organizations
• Enhance data residency compliance with European regulations
• Reduce latency through geographically closer infrastructure within European borders
• Provide enhanced data residency assurance for sensitive organizational data
• Support continued reliability at enterprise scale within Europe

Action Required: Update Security Configurations​

As we approach the release of our new European Datacenter, you must update your network security settings to include the new European IoT Hub endpoint for seamless onboarding on Day 1 of our release. Devices that cannot reach this new hub will not be able to onboard and/or lose connectivity with Poly Lens network devices and Poly Lens Apps.

Important: These updates are only required for customers wanting to use the new Lens European datacenter when it becomes available. No action is required for customers that do not want to use the new Lens European datacenter.

Destination	Type	Port	Purpose	Protocol
eu‑lens‑iot‑prod‑iothub‑germanywestcentral.azure‑devices.net (New! for European based customers wanting to use the European Datacenter)	TCP TCP TCP	443 8883 443	Poly Lens Network Devices Active Management Poly Lens Network Devices Active Management Note: Specifically for HP Thunderbolt 4 100W G6 Dock HP Thunderbolt 4 Ultra 180W G6 HP Thunderbolt 4 Ultra 280W G6 Poly Lens Apps Policy & Cloud Settings, Device Status, Usage Telemetry	AMQP / MQTT over HTTPS MQTT over TLS AMQP-WS

Please Note​

• No changes to existing Ports/Protocols (Type – TCP / Port – 443 and 8883)
• All existing IoT Hub endpoints remain active and operational
• The new European endpoint uses the same protocol configuration
• European devices will be automatically distributed to the regional hub

Immediate Actions Required​

1. Update firewall rules to whitelist the new European IoT Hub FQDN
2. Configure proxy servers to allow traffic to the new endpoint
3. Test connectivity from your network to verify accessibility
4. Update monitoring systems to include the new endpoint

We appreciate your cooperation in ensuring a seamless transition. For detailed network configuration requirements, visit Ports and Protocols for more information.

Empowering IT Management Across Windows and Mac OS​

Let’s be honest—managing a fleet of audio and video devices across your organization can be a challenge, especially as you balance hybrid work, diverse hardware or operating systems, and the ever-present need for security and up-to-date firmware. That’s where Poly Lens Desktop steps in, now with version 2.2.0 for Mac (and, of course, previously released support for Windows users). If you’re an IT buyer looking for a single pane of glass to cover device management, policy control, and troubleshooting, this release deserves your attention.

Seamless Device Support for Today’s (and Tomorrow’s) Hardware​

One of the biggest headaches for enterprise IT teams is keeping up with new devices. Poly Lens Desktop 2.2.0 for Mac adds support for the latest Poly Studio video bars (V12/V52/V72), a fresh lineup of HP webcams, and next-gen Voyager audio devices—from the sleek Poly Voyager Free 20 to the versatile Legend 30/50 and Poly Voyager Office Base. Whether your teams are decked out in meeting rooms or working from their kitchen tables, Poly Lens keeps everyone connected and IT in control.

Device Management Just Got Easier: Bluetooth® Direct​

Say goodbye to the hassle of USB dongles just to tweak settings or update firmware. With Bluetooth® direct, IT and end users can now manage devices like the Poly Voyager Legend 30/50, Free 20, Free 60 Series, Surround 80/85, Focus 2, and the Voyager 4300 Series—no extra adapters required. Native Bluetooth connections mean faster updates, easier customizations, and less downtime. It’s the kind of convenience IT and end-users can both appreciate.

Policy Management Built for Enterprise​

Tired of chasing down users for device updates? Poly Lens Desktop introduces Immediate Update policy deployment—automatically downloading and installing firmware and app updates, hands-free. It’s a game changer for IT teams with hundreds (or thousands) of endpoints across Windows and Mac OS environments. Set your policies once and forget the manual interventions—Poly Lens takes care of the rest.

Remote Log Accessibility: Troubleshoot Like a Pro​

When things go wrong, you need answers fast. Poly Lens Desktop now lets IT admins access and download logs from anywhere, making troubleshooting a breeze. No more waiting for end-users to send logs or decipher vague error messages, just swift, remote access to the data you need to keep your business running smoothly.

Additional Features to Make Life Easier​

• Language Localization: With added support for Portuguese, Russian, and Spanish, it’s easier than ever to enable all users.
• Device Rename: Rename supported devices for better inventory tracking and user assignment.
• Advanced Settings: New options for conversation limiting and ANC/transparency modes on supported Voyager models.

The Bottom Line​

Poly Lens Desktop isn’t just another device management tool—it’s an enterprise IT ally, built to simplify your life whether your users are on Windows or Mac. With new device coverage, smarter Bluetooth management, robust policy controls, and next-gen troubleshooting, it’s an investment in productivity and peace of mind.

Ready to level up your device management? Poly Lens Desktop 2.2.0 is ready for you—and so are your users. Download the latest from your private Lens account.

Earlier this year, we announced the launch of Azure IoT Hub 3 as part of our effort to support the growing scale and demand of our IoT ecosystem. As adoption continues to accelerate, we’re taking another big step in our infrastructure evolution. We’re excited to announce the addition of Azure IoT Hub 4, which will go live on September 15th, 2025.

The new IoT Hub fully qualified domain name (FQDN) is:

lens-iot-prod-iothub4-eastus2.azure-devices.net

Why We're Expanding Again​

As usage expands across our global customer base, so must our infrastructure. The addition of IoT Hub 4 is designed to:

• Improve performance under increasing workloads
• Enhance redundancy and fault tolerance
• Ensure optimal distribution of device traffic
• Support continued reliability at enterprise scale

We are now operating with four active IoT Hubs, and devices will be automatically distributed across all of them for maximum efficiency.

Action Required: Update Security Configurations by September 15th, 2025​

To ensure your devices stay connected and operational, you must update your network security settings to include the new IoT Hub 4 endpoint. Devices that cannot reach this new hub may lose connectivity with Poly Lens cloud services.

Destination	Type	Port	Purpose	Protocol
lens‑iot‑prod‑iothub‑eastus2.azure‑devices.net lens‑iot‑prod‑iothub2‑eastus2.azure‑devices.net lens‑iot‑prod‑iothub3‑eastus2.azure‑devices.net lens‑iot‑prod‑iothub4‑eastus2.azure‑devices.net (New!)	TCP	443	Active Management	AMQP / MQTT over HTTPS
lens‑iot‑prod‑iothub‑eastus2.azure‑devices.net lens‑iot‑prod‑iothub2‑eastus2.azure‑devices.net lens‑iot‑prod‑iothub3‑eastus2.azure‑devices.net lens‑iot‑prod‑iothub4‑eastus2.azure‑devices.net (New!)	TCP	8883	Active Management Note: Specifically for HP Thunderbolt 4 100W G6 Dock HP Thunderbolt 4 Ultra 180W G6 HP Thunderbolt 4 Ultra 280W G6	MQTT over TLS

We appreciate your cooperation in ensuring a seamless transition. Visit Ports and Protocols for more information.

In an era where hybrid work is the norm and security risks are more sophisticated than ever, the demand for private, secure, and interoperable video conferencing solutions has reached new heights. At the forefront of addressing these needs is the strategic partnership between HP and Pexip—a collaboration that marks two years of innovation tailored to the modern workforce.

The Power of Partnership: HP Poly, and Pexip​

Watch the video here.

When HP acquired Poly, it brought together world-class hardware with HP's expansive ecosystem. Now, combine that with Pexip’s secure and flexible video conferencing platform, and you get an end-to-end solution that doesn’t just meet enterprise expectations, it exceeds them.

Together, HP and Pexip deliver fully integrated video solutions for organizations across industries, including those with the most stringent data protection requirements. Whether it's a global enterprise or a government agency, users want a seamless experience across meeting platforms without compromising on security or functionality. That’s where this partnership shines.

Security-First​

For organizations where data sovereignty and compliance are non-negotiable, HP Poly offers
PrivateConnect — a solution specifically designed for highly secure environments. With PrivateConnect, all video data and metadata remain within the organization’s own infrastructure, whether on premises or in a private cloud.

Yet, despite this high level of control, users don’t sacrifice experience. Pexip delivers a modern, intuitive interface that meets today’s expectations for clarity, ease-of-use, and accessibility. It’s proof that privacy and usability don’t have to be mutually exclusive.

Smarter Meetings Through AI​

AI is no longer a futuristic add-on—it's a fundamental component of meeting equity and efficiency. HP and Pexip approach AI in complementary ways:

• HP and Poly utilize AI to enhance visual and audio experiences—automatically framing speakers, eliminating background noise, and ensuring everyone has a seat at the virtual table.

• Pexip integrates AI for accessibility and inclusivity—delivering real-time closed captions to reduce the barriers in global collaboration. We will soon deliver features like bilingual translation and speech-to-speech live translation will further breaking down these barriers. These capabilities are all available within a private, controlled environment, so you retain full control of your data.

These intelligent tools not only improve meetings for diverse, distributed teams but also reduce operational costs by minimizing the need for live translators and support staff.

Interoperability Without Compromise​

Today's users might be booked in a Microsoft Teams meeting at 10 a.m., a Zoom call at 11, and a Google Meet at 2. Traditional video conferencing setups often force a fragmented experience—particularly in specialized room systems.

But now, with HP hardware and Poly CloudConnect platform, users can enjoy true cross-platform interoperability. Whether you're using Poly mode, Microsoft Teams Rooms (MTR), Zoom Rooms, or Google Meet setups, Pexip ensures that you can join any meeting from any space—without sacrificing quality. This flexibility is invaluable. Enterprises no longer must choose between platform loyalty and user experience. With HP and Pexip, they get both.

A Unified Experience, One Motion Deployment​

One of the most significant advantages of the HP-Pexip partnership is the simplicity of deployment. Instead of juggling multiple vendors and integration challenges, customers receive a streamlined, unified solution from a single provider. This "one motion" approach drastically reduces complexity, time-to-deploy, and long-term maintenance headaches.

For IT administrators and procurement teams, this is more than just convenient, it’s strategic.

Final Thoughts​

The future of work demands that video conferencing solutions be secure, private, and universally accessible. HP and Pexip are proving that it’s not only possible but practical to deliver such a solution—one that meets the needs of modern enterprises without compromise.

If you’re evaluating your video collaboration stack, consider this: are you empowering your users with flexibility and protecting your data with confidence? If not, it might be time to take a closer look at what HP and Pexip have built—together.

Ready to Transform Your Video Collaboration Experience?​

Listen to Greg Baribault, VP of Product & Portfolio Management and Oystein Hem, CFO & EVP Strategic Alliances, Pexip discuss the HP Poly + Pexip partnership.

Discover how HP and Pexip can help your organization achieve secure, flexible, and fully interoperable video conferencing—designed for today’s hybrid workforce and tomorrow’s challenges.

Contact your HP | Poly sales representative today to learn how you can streamline deployment, enhance meeting equity, and protect your most sensitive data with confidence.

Don’t wait—future-proof your collaboration spaces now.

The latest release of the Poly Lens Room app brings three new enhancements designed to simplify conference room management, expand compatibility, and empower IT administrators with greater control and flexibility. Whether you are managing a few meeting spaces or hundreds, Poly Lens Room 1.12.20 delivers the tools you need to streamline operations and elevate the in-room experience.

Remote Distribution and Bulk Onboarding​

For IT administrators who already have multiple PC-based conference rooms deployed and need an effortless way to onboard and manage them, the new bulk onboarding capabilities will save them time and money. Gone are the days of visiting each room individually to deploy the Poly Lens Room app and onboard the rooms into Poly Lens cloud one by one.

With this release, IT admins can now create and apply a client token and input their provider (Microsoft Teams or Zoom) in a simple script. Using your favorite software deployment tool, the client token allows IT admins to remotely distribute, silently install and automatically bulk onboard the Poly Lens Room app on multiple conference PCs at once—no need to visit each room individually. This will automatically link all your Poly devices in your conference room to your Poly Lens Account.

For details on the bulk onboarding process, see Poly Lens help.

Device Policy Support​

Poly Lens Room now enables the ability for IT admins to manage their device settings and software updates via Individual, Site and Account level policies within Poly Lens cloud. The ability to use the hierarchy of policy for Poly devices connected in a PC-based conference room offers centralized, cloud-based device management that enhances IT efficiency. It enables secure, scalable control of Poly devices, supports remote updates, enforces consistent configurations, and provides real-time analytics—reducing downtime, simplifying administration, and improving collaboration across distributed environments.

Expanded Camera Control with 3rd-Party Support​

One of the most exciting additions is basic in-room PTZ (pan-tilt-zoom) control support for any third-party camera connected to supported HP compute and Poly Touch Controllers. By leveraging standard UVC commands, Poly Lens Room now enables seamless integration with a broader range of camera hardware—giving organizations more flexibility in how they equip their meeting rooms.

Third-party cameras are now manageable via the HP Camera Control app, offering a single interface for camera adjustments. This means users can enjoy consistent, intuitive control regardless of the camera brand, reducing training time and improving meeting efficiency.

Why It Matters​

With hybrid work here to stay, organizations need meeting room solutions that are flexible, scalable, and easy to manage. The latest Poly Lens Room release delivers on all fronts—supporting diverse hardware, simplifying deployment, and enhancing the user experience. For more information about the release, see the Poly Lens Room 1.12.20 Release Notes.

Revolutionizing Device Management with
Poly Lens Desktop 2.2​

As technology continues to evolve, the need for more efficient and streamlined device management solutions becomes increasingly crucial. We are excited to announce the release of Poly Lens Desktop 2.2 for Windows, a significant update that introduces new features specially designed to meet the needs of IT administrators and buyers.

Bluetooth® Direct Connectivity​

One of the most anticipated features of Poly Lens Desktop 2.2 is the support for Bluetooth® direct connectivity for device management and Zoom Call Control on our top-selling Poly Voyager Focus 2 and Poly Voyager 4300 Series. This enhancement allows users to customize settings, update their devices, and manage Zoom calls natively via Bluetooth, eliminating the need for a USB adapter. This not only simplifies the setup process but also ensures seamless connectivity, enhancing the overall user experience.

Efficient Policy Management​

Poly Lens Desktop 2.2 introduces a groundbreaking feature for Immediate update policy deployment on Poly Lens Cloud. This feature automates device software updates and Poly Lens Desktop updates, ensuring that they are downloaded and installed automatically for end-users. Before updates occur, Poly Lens will make sure the end-user is not in a call and the battery is sufficient in their device to support the update so an end-user meeting is not disrupted during their workday. If the update is delayed based on these checks, Poly Lens will check again at the next Poly Lens Desktop polling cycle which is four hours. This efficiency ensures that users always have the latest updates, minimizing downtime and enhancing productivity without requiring manual intervention.

Enhanced Log Accessibility​

For IT administrators, Poly Lens Desktop 2.2 adds support for downloading and retrieving Poly Lens Desktop App logs. This capability offers valuable insights into device performance and issues, aiding in troubleshooting and allowing IT teams to resolve problems quickly and effectively.

Language Localization​

Expanding our global reach, Poly Lens Desktop 2.2 now includes language localization support for Português (Portuguese), русский (Russian), and Español (Spanish). This ensures that users in diverse regions can navigate and use the app in their preferred language, enhancing user satisfaction and accessibility.

Additional Features​

• Rename Device: Users can now rename their devices, including Voyager Free 60 series, Voyager Free 20, Voyager Surround 80/85, and Voyager Legend 30/50.
• New Settings Support: Added support for close conversation limiting and ANC/transparency mode for various Voyager and Studio models.
• New Features for Studio V12: Enhanced support for 802.1x LAN, Proxy Server, Simple Certificate Enrollment Protocol (SCEP), and remote logging.

Quality Improvements Addressing Customer Needs​

Poly Lens Desktop 2.2 also introduces several quality improvements that directly address top customer needs, including:

• Enhanced sound clarity and noise reduction for a more immersive audio experience.
• Improved battery life management to maximize usage time.
• Refined user interface for easier navigation and more intuitive controls.
• Stability enhancements to reduce downtime and improve reliability.

We encourage all IT administrators and buyers to explore these new capabilities in Poly Lens Desktop 2.2. These features can significantly enhance end user satisfaction and their collaborative success. For further details and support, please check out detailed device and admin documentation here.

Video collaboration has become an essential part of how we work. With teams spread across different locations and varying in size, businesses are investing heavily in video-enabled rooms to facilitate communication, idea generation, and problem-solving. However, ensuring these rooms are being used to their full potential and achieving a solid return on investment can be a challenge.

As an IT administrator responsible for managing room-based video collaboration solutions, you're likely familiar with the complexity of maintaining these spaces—both from a technical and operational standpoint. Video rooms are a significant investment, encompassing real estate, equipment, furnishings, power usage, and more. But the question remains: Are these investments truly paying off? Are the rooms being used efficiently? Are users facing any hidden technical issues that could be impacting productivity?

Enter Poly Lens Pro for Rooms. This powerful new service offering on the Poly Lens platform is designed to provide IT administrators with enhanced control, seamless integration, and actionable data to optimize the use of video rooms across your organization.

Let’s break down the key features that make Poly Lens Pro for Rooms a game-changer for IT admins:

1. Remote Access: Support Wherever You Are
   One of the most valuable features of Poly Lens Pro for Rooms is Remote Access. As an IT admin, you can remotely assist users, configure systems, or even perform maintenance on video rooms, no matter where you are.
   
   With just a few clicks, select the room system you want to manage from your inventory and connect to it. Once connected, you can control the system as if you were physically in the room, ensuring quick resolutions and minimizing downtime. This level of access simplifies and accelerates troubleshooting and helps you maintain smooth video collaboration across your organization.

2. Room Analytics: Understand Usage and Optimize Resources
   Poly Lens Pro for Rooms offers a comprehensive Room Analytics feature that tracks how often your rooms are used, for how long, and by how many people in each timeframe. By connecting to a supported calendaring system, you can even gain insights into room utilization inside or outside of scheduled meetings.
   
   This data is crucial for identifying underutilized rooms, optimizing resource allocation, and making more informed decisions about your video collaboration investments. It can also help with space planning, ensuring that you’re not overinvesting in underused resources.

3. Room Insights Dashboard: Visualize Data for Better Decision Making
   The Room Insights Dashboard provides a detailed, easy-to-read view of various aspects of your video room deployment. It includes visualizations on key metrics such as:

   • Device types
   • Utilization vs. occupancy
   • Uptime and total usage
   • Booked vs. occupied rooms
   • Call type and trends
   • In-person meetings
     

   The data presented on this dashboard helps you assess room performance and user behavior, making it easier to pinpoint areas for improvement and identify trends that can inform your future technology investments.

4. Enriched Insights: Calendar Integrations
   Poly Lens Pro for Rooms also integrates seamlessly with your Microsoft Office 365 calendar, enriching your calendar-based insights and offering an additional layer of data for room utilization. By analyzing meeting schedules and room usage in conjunction with these calendar insights, you can uncover even more granular data about how your video rooms are being used and make strategic adjustments accordingly.

5. Powerful Data Visualization: Microsoft Power BI
   For those who require more advanced analysis, Poly Lens Pro for Rooms allows you to connect data to Microsoft Power BI. This integration provides a visual representation of key metrics like device usage, adoption, and inventory status. You can create custom reports, share insights with team members, and gain deeper, actionable insights into the effectiveness of your video room deployments.

6. Management Integration: ZDM
   For organizations utilizing Zoom for video collaboration, Poly Lens Pro for Rooms offers seamless integration with Zoom Device Management. This integration streamlines the management of Zoom-enabled video rooms and provides visibility into the Zoom ecosystem, facilitating performance monitoring and proactive issue resolution. The use of deep links to Zoom Device Management further empowers IT professionals with enhanced control capabilities.

7. Exclusive APIs: Customization and Flexibility
   For those requiring enhanced control beyond the core APIs available to all customers, the complete suite of Poly Lens Pro for Rooms features is accessible via APIs. This comprehensive set of APIs is specifically designed to facilitate custom integrations, reporting, and data-sharing capabilities. It provides IT administrators with the flexibility to tailor the platform to the specific needs of their organization.

Conclusion: Better Tools for Better Collaboration
Poly Lens Pro for Rooms goes beyond a regular IT management tool – it maximizes the value of video room investments. By offering powerful insights into room usage, device performance, and user behavior, Poly Lens Pro enables businesses to make informed decisions about their video collaboration technologies.

For IT administrators, this means more control, less downtime, and the ability to optimize room usage and resources. For end users, it translates into a more reliable and enjoyable video collaboration experience that boosts productivity and collaboration.

Poly Lens Pro for Rooms is now available for subscription, offering you and your organization enhanced video room management capabilities. As a special offer, we are continuing the limited time free trial to all customers. This free trial will run until June 30, 2025, or for 90 days, whichever is longer. This is your chance to experience firsthand how Poly Lens Pro for Rooms can transform your video room management. Unlock the full potential of your video collaboration solutions and take a data-driven approach to optimizing your investment. Go to Lens.poly.com to start your service subscription or begin your free trial of Lens Pro for Rooms today.

Streamline Deployment, Management, and Control of Room-Based Video Collaboration

HP compute and Poly Lens Room app is an innovative combination designed to streamline the deployment, management, and control of your room-based video collaboration setup. With features that cater specifically to the needs of IT administrators and end-users, this powerful duo offers a comprehensive solution for improving reliability, enabling informed business decisions, and boosting productivity and satisfaction among employees.

In today's fast-paced business environment, the effectiveness of video collaboration tools can significantly impact productivity and employee satisfaction. As an IT buyer, you're constantly seeking solutions that enhance reliability, support informed business decisions, and expedite IT response times. HP compute, paired with the Poly Lens Room app and supported collaboration devices, provides the perfect solution. This powerful combination helps you configure, monitor, and manage Poly video, audio, and attached peripheral devices in PC-based conference rooms for optimal performance and user experience.

Key Features of HP Compute and Poly Lens Room app​

HP compute and Poly Lens Room app offers a range of features that make it an indispensable tool for IT administrators:

• Comprehensive Device Management: Onboard your conference room HP mini-PC and connected Poly USB devices into Poly Lens cloud for remote monitoring and management.

• Real-Time Device Insights: View detailed information on connected devices, including online/offline status and inventory of the room.

• Remote Control Capabilities: Restart PCs or attached video devices remotely and manage software updates via policies to ensure devices are always up to date.

• Secure Device Management: Manage device settings and firmware updates through Poly Lens Cloud, ensuring secure and consistent management practices.

• Poly Perimeter Setup: Set boundaries for your video devices using coordinates input, enhancing the control and functionality of your video system.

• End User Camera Control: Let users access camera control on the touch console and change camera framing modes or manually control the camera.

Business Benefits​

Improved Reliability​

The combination of HP compute and Poly Lens Room app ensures that your video collaboration equipment is always performing at its best. With real-time insights and remote management capabilities, you can quickly identify and resolve issues, minimizing downtime and enhancing reliability.

Informed Business Decisions​

The app's detailed reporting features provide valuable data that can inform your business decisions. By analyzing device usage, you can optimize room utilization and plan for future needs more effectively.

Enhanced End-User Productivity​

By maintaining the smooth operation of video collaboration tools, HP compute and Poly Lens Room app helps employees stay focused and productive. Reliable tech leads to fewer interruptions, allowing users to collaborate efficiently and effectively.

Increased User Satisfaction​

A seamless video collaboration experience contributes to higher satisfaction among end-users. When employees can rely on their tech, they can engage more fully in meetings and collaborative efforts, leading to better outcomes and a more positive work environment.

Camera Control​

The Poly Lens Room app now delivers the HP camera control application for end user, in-room camera controls. This replaces the old Poly camera control application for legacy PC-room installations and provides support for new Poly cameras. In addition, IT admins can enable or disable the camera controls locally in the Lens Room app or remotely via the Poly Lens portal. This allows for a simplified deployment for in-room camera control of Poly cameras or allow for other in-room camera controls to be utilized.

Conclusion​

HP compute and Poly Lens Room app is a vital tool for IT buyers looking to enhance the deployment, management, and control of room-based video collaboration systems. With its robust features and business benefits, it empowers IT administrators to ensure that their video collaboration tools are reliable, efficient, and user-friendly.

Act Today!​

Don't let technical issues hinder your team's productivity and satisfaction. Download the Poly Lens Room app today and pair it with HP compute to take control of your video collaboration setup. Streamline your management processes, make informed decisions, and ensure that your video equipment is always performing at its best. Visit Poly Lens Room App to get started and see a list of supported devices.