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Streamlining Security and Simplicity - Poly Lens Moves to SSO-Only Authentication

At Poly, we’re committed to delivering secure, seamless, and user-friendly experiences. To enhance security and improve ease of use, we are making a significant change to Poly Lens authentication: moving away from local accounts and focusing exclusively on Single Sign-On (SSO) authentication. This transition aligns with industry best practices and ensures a more robust and efficient user experience.

What’s Changing?​

As of February 18th, 2025 Poly Lens no longer supports the creation of local accounts. Users will be required to sign up and log in using SSO credentials from one of the supported identity providers, HP, Microsoft, Google, or Apple. Today, existing local accounts will continue to work, but in the near future, existing local accounts will be phased out, and users will be guided through a migration process to transition smoothly to SSO.

Why the Move to SSO?​

Security and usability are at the heart of this change. Here’s why we are making the shift:

  1. Seamless User Experience
    Logging in with SSO eliminates the need to remember multiple credentials. Users can access Poly Lens with the same credentials they use for other business applications, making the login process faster and more intuitive.
  2. Enhanced Security
    Local accounts can pose a security risks. By relying on SSO, organizations can enforce stronger authentication methods, multi-factor authentication (MFA), and centralized identity management, reducing the risk of unauthorized access.
  3. Simplified User Management
    For IT administrators, managing multiple local accounts can be cumbersome. With SSO, user access is streamlined, reducing the need for password resets, manual account provisioning, and user role management. This leads to improved operational efficiency and better compliance with security policies.

Looking Ahead​

This change marks an important step in our ongoing mission to provide secure, scalable, and modern solutions for our users. By removing local account sign-ups and standardizing SSO authentication, we are future-proofing Poly Lens for a more secure and streamlined user experience. We appreciate your support and commitment to security as we make this transition.