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Poly Lens Desktop Release Notes

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Article ID: 000027192

Please note that Lens Desktop Version 1.1.22 was not publicly released and was only available as a limited release.

What’s New

  • Added support for updated macOS Zoom SDK

Fixed Issues

  • Fixed issues with guest user and during users log out process displaying the following error "Network connectivity is not available"
  • Fixed issues with user login and device updates with Zscaler application present
  • Fixed issues with Lens Desktop Notification and Device Alerts when Headset setting is set to Device Charging, Device Disconnected, and Low Battery
  • Fixed issues with Mute setting on inbound/outbound calls in macOS Monterey with Zoom + Voyager Focus + BT600
  • Fixed issues with Zoom Call Control for macOS and Windows for Poly Savi 8200 UC Series, Poly Blackwire 3325, Poly Voyager Focus, Poly MDA 524/526 QD 
  • Fixed an issue in Lens Desktop User Interface with applying Language update (voice prompt/audio alerts) to Poly Headsets
  • Fixed an issue with Poly Blackwire 8825 notification to update to the same Firmware version
  • Fixed an issue with Poly Blackwire 5210/5220 – Volume Min/Max Alerts and Restore Default settings added
  • Fixed an issue with Poly Blackwire 7225 – General and Ringtones settings updated
  • Fixed an issue with Poly Savi 8200 Office – Restore Defaults setting is added
  • Fixed an issue with Poly USB Studio USB, Poly Studio R30, Poly Studio P15 – Pan/Tilt/Zoom settings were not restored with Favorites when starting from Group or Speaker Tracking mode 
  • Various bug fixes and improvements to Lens Desktop installer and application 

What’s New

  • Added macOS Monterey Support
  • Added Support for Camera Flip/Mirror setting for Poly Studio P15

Fixed Issues

  • Fixed an issue with accessing Camera Controls for Poly Video USB devices
  • Fixed an issue with Clear Trusted Devices setting for Poly Headsets
  • Fixed an issue with DA80 peripheral notification to update to the same firmware version
  • Fixed an issue with Poly Blackwire 3320 Mute Reminder/Time-base setting
  • Fixed an issue with Poly Voyager 4300 Series with adding Incoming Call Alert setting
  • Fixed an issue with Poly BT700 Update option missing when paired with a Poly Headset
  • Fixed issues with Poly Sync 20 when updating device firmware over USB and BT600
  • Fixed issues with Poly Savi 7300 settings (added Reset Device/Restore Defaults and Headset to PC Link)

What’s New

  • Added support for USB Video Device Recovery process on macOS

Fixed Issues

  • Fixed an issue that resulted in incorrect version reporting of USB headset
  • Fixed an issue that resulted in DFU not accessible for Dell WL7022
  • Fixed an issue preventing disregard battery level for wired USB DFU
  • Fixed an issue causing Poly Lens Desktop to crash when a Poly BT700 was disconnected during DFU of Poly Sync Speakerphones

What’s New

  • Added Windows 11 support
  • Added Launch Poly Lens Desktop minimized on startup
  • Added support for highest resolution of USB devices in video preview
  • Added warning message that software updates cannot be initiated when camera and/or microphone is active
  • Added setting to Enable/Disable Bluetooth for Sync Speakers

Fixed Issues

  • Fixed an issue with devices not visible in Poly Lens Desktop if network connection is lost or unable to communicate with Poly Lens Cloud

What’s New

  • Added support for new device update firmware protocol for USB video devices: Poly Studio E70, Studio R30, Studio P15, and Studio USB
  • Added support for USB Video Device Recovery process on Windows OS
  • Added "People Framing Preview" in tracking modes for Poly Studio E70
  • Added a "Feedback" tab for customers to provide real-time information to Poly for review

What’s New

  • Added redistributable libraries to Poly Lens installer for Windows installations

Fixed Issues

  • Fixed an issue that intermittently leaves device in DFU mode during firmware upgrade for camera devices

What’s New

  • Added mechanism to check whether "DisplayLink Graphics" is installed on Windows for Poly Studio P21
  • Added "Color Temperature" setting for Poly Studio P21

Fixed Issues

  • Fixed an issue that resulted in a Poly Lens Desktop crash during firmware upgrade for camera devices

What’s New

  • Added the option to postpone the Install Display Software notification on Poly Studio P21
  • Added “Color Temperature” setting for Poly Studio P5
  • Added Conversation and Presenter tracking modes for Poly Studio
  • Added a setting for a Call on Hold reminder for Poly Blackwire series 3xxx, 52xx, 82xx

Fixed Issues

  • Fixed an issue that prevented a Zoom call from being answered with Poly Voyager 5200
  • Fixed an issue that resulted in a double click of the Update button launching two installers

What’s New

  • Support for Poly EncorePro 515 (HW515), EncorePro 525 (HW525), EncorePro 545 (HW545), EncorePro 715 (HW715) USB devices

Fixed Issues

  • Fixed an issue that resulted in multiple banners to install Display Software for Poly Studio P21.
  • Fixed an issue that resulted in the slider appearing on the Overview page and the Update button was not fully visible during the call using Poly Blackwire 8225.
  • Fixed an issue preventing the loading wheel to be populated on Insights – Usage.
  • Fixed an issue that prevented displaying camera controls.

What’s New

  • Support for Poly MDA Series devices on Windows

Fixed Issues

  • Fixed an issue that caused the “Update” button to be incorrectly positioned over the postpone update notification message
  • Fixed an issue that resulted in a missing “Update available” notification for Poly BT700 when Poly Voyager 4320 is in the off state
  • Fixed an issue that caused a missing success toast message when a firmware update is postponed
  • Fixed an issue preventing access to the Poly Lens Desktop release notes
  • Fixed an issue that prevented the Display Link Download Window from appearing on Poly Lens Desktop