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Zoom Integration Details

Once the Zoom Integration into Poly Lens is complete, the following will display.
Note: For additional information see Rooms Details.

  1. Select Manage > Rooms.
  2. Verify the Zoom column is displayed on the Room list. If not, select the edit (pencil) above the list, and unhide the Zoom column.
  3. Select the Zoom Room.

The Zoom Rooms Details page evolves when the Zoom Device Management feature is enabled and integrated into the Room. The following are the details on the Zoom Room Overview page.

Zoom Room - Room details page

Here is an example of the status when the Zoom Room is In Meeting.

Zoom Room - Room details page

Room Status

The following information is displayed on the Room Status tile.

Devices

StatusDescription
OnlineThis room is currently available and ready for use.
OfflineThis room is currently offline and not accessible.
BusyThis room is currently busy and not available.
UnknownThis room status is currently unknown.

Meeting

StatusDescription
In a CallA device in this room is currently being used in an active call
IdleThe room is currently not in use.

Calendar

For details on the Calendar Details and Status, see Office 365 Calendar Details.

StatusDescription
Calendar SetupComplete Office 365 Calendar Integration
Calendar Select CalendarLink a calendar to this room for enriched calendar-based experiences
Not AssignedA calendar has not been assigned to this room
SyncingCurrently updating and synchronizing with the calendaring service
IntegratedSuccessfully connected and functional
FailedThe integration attempt was unsuccessful and needs troubleshooting and reconfiguration.
See Office 365 Calendar Troubleshooting - Error States.

Zoom

The Zoom Status tile will have the following information for the Zoom Room portal.

The Zoom Status tile will have the following information displayed from Zoom Device Management. The following Zoom Room Status will be refreshed in approximately 5 minutes, additionally you can refresh the browser to reflect any updates.

StatusDescription
AvailableThis Zoom Room is currently available and ready for use.
OfflineThis Zoom Room is currently offline and not accessible.
Under ConstructionThis Zoom Room is currently undergoing maintenance or updates.
In MeetingThis Zoom Room is currently in an active meeting.
ConflictThe devices in this Room are considered as being in multiple Rooms by ZDM.
UnknownThis room status is currently unknown.

See in Zoom Device Management

Here a link is provided for quick access to the Zoom Device Management portal, which displays the Zoom Room that is configured in Poly Lens with all device details.

Zoom Device Management Portal

Device Inventory

The Device Inventory tile lists all the Devices that are associated in the Room, with the device information and a link to the device.

Zoom Room - Room details page

Zoom Health

In a Zoom Room, there is an additional Device Inventory column, Zoom Health. If this column is not displayed, select the edit (pencil) above the list, and unhide the Zoom Health column.
Note: This Zoom: Health Status will also display on the Device Details page of the device in the Zoom Room.

Device Room Health Status

The following Zoom Room Status will be refreshed in approximately 5 minutes, additionally you can refresh the browser to reflect any updates.

Health StatusDescription
OnlineZoom Application Status: Online.
OfflineZoom Application Status: Offline.
UnlinkedDevice is not powered on and has not connected to Zoom for the first time.
UnknownThis Zoom is unknown.

Today's Calendar

The Today's Calendar tile displays the calendar associated with this Zoom Room. Two views are provided; Today's Calendar and a 7-day Calendar. This is the last tile at the bottom of the Zoom Room Details page.

Note: To connect to a calendar, select Settings on the Room Side tab. Select the Calendar from the dropdown list.