Windows x64, Windows ARM, Mac
What’s New
- Locked Settings Policies in Poly Lens - IT Admins can now lock supported Studio Desktop app and device settings using Poly Lens cloud policies, where changes are disabled for the end user. See Locked Settings Policies for more information.
- Feature Configuration via Policy for Calendar and Wellbeing Functionality – Calendar and wellbeing functionality can now be disabled by IT Admins in the desktop app via Poly Lens if desired in the App Management section of Poly Lens. See Desktop App Feature Configuration for more information.
- Expanded App Settings Management in Poly Lens - A broader set of Studio Desktop app settings can now be configured through Poly Lens. Supported app settings categories include General, Notifications and Device Alerts, and Language.
- Added support for TAA G6 Docks.
- Added support for new display features on supported HP displays.
- Additional performance improvements to further reduce CPU consumption when app is running.
Fixed Issues
General:
- Fixed an issue where the app would occasionally display a message saying an update has failed when attempting an update, even though it would complete successfully.
Headsets:
- Fixed an issue where Poly Voyager Focus devices may need to be updated to latest firmware to have the option to change device language.
- Fixed an issue where Poly BT700 dongle devices may show a DFU update available when no update is actually available, and a subsequent update failure message if such update is attempted.
- Fixed an issue where some Poly Savi headsets do not allow for the device language to be changed in the device settings.
- Fixed an issue where some Poly Savi headsets would display firmware version as ffff.ffff.ffff.ffff.
Video:
- Fixed an issue where the UI might not display properly with a Poly Studio V12 connected to the PC.
- Fixed an issue where Poly Studio V12 can now be onboarded to Poly Lens cloud by adding provisioning details via Studio Desktop app.
- Fixed an issue on macOS where the Poly Studio R30 mute LED might not reflect system mute state while the Studio Desktop app was running.
- Fixed an issue where Wi‑Fi client certificate (P12/PFX) installation failed with incorrect password.
- Fixed an issue with the Poly Studio V12 proxy where enable/disable toggle was not updated correctly and always showed disabled unless a specific server address was specified.
- Fixed an issue where during the initial setup for Poly Studio V12, the Static IP network parameters were not saved after the first attempt when applying the LAN configuration, but this works on the second attempt.
Displays:
- Fixed an issue where Lenovo displays and HP displays connected to a PC with the Poly Studio Desktop app running would occasionally flicker.
Known Issues
Headset:
- Extra beeping tones may be heard on HP Poly Mission series headsets during Zoom calls.
Video:
- For Poly Studio USB camera, PTZ controls are configurable although they are locked via Poly Lens cloud policy and locked settings get reset to factory default after restoring device defaults.
- Poly Studio V52/V72 certificates are invisible in the app until relaunch and disappear after deleting one.
- For Poly Studio USB and Poly Studio V72 devices, after updating default password to new password, the new password is not accepted on the first attempt; requires cancelling first attempt and making second attempt to succeed.
- HP 960/965 webcam is not supported for software updates in Mac.
- Poly Studio P5 camera anti-flicker setting reverts to 60 Hz on Mac after unplug and replug.
Displays:
- When On Screen Display (OSD) is enabled, Desktop app does not report display details accurately.
Docks:
- Locked dock settings are reset to factory default after restoring device defaults.